Returns & refunds

The window

Seven days from delivery on everything we sell. Raise the return from the order page — open Your orders, pick the order, and choose Return on the item.

Condition

The item must be unused and in its original packaging, with any tags and accessories it arrived with.

What happens next

• The seller reviews your request and approves or declines it, with a reason you can read
• Once approved, the item is collected or you post it back
• The refund is issued after the seller confirms the item has arrived back

How the money comes back

Refunds go to whatever you paid with. Online payments return to the original card, UPI or bank account and usually take 5–7 working days to appear; UPI is often same-day. For a Cash on Delivery order we collect your bank details and transfer it.

Cancellations

You can cancel yourself while an order still reads Placed or Packed. After it ships, use the return process instead.

Damaged or wrong items

Tell us within 48 hours of delivery and we will replace or refund it in full, including delivery.